Background: Limousine operators in the country and across the world are operating in a legacy environment without much of an investment in enhancing customer service, sustainable growth and above all operational integration and excellence. Despite a growing recession and shrinking economy (business volume) there are no leaders setting standards with best business practices.

Business Issues

  • Customer has limited options for a high quality and efficient service from the LIMO operator.
  • Very little information available to all the stakeholders through the Reserve to Pay cycle
  • Resource utilization (vehicle, driver) and therefore return on assets (ROA) is very low
  • People driven environment with redundancy in each step
  • Pricing is not used as an effective marketing tool
  • Lack of systems prevents teaming and collaboration (internal and external)
  • Lack of real time enterprise integration results in poor data visibility often leading to ad-hoc business decisions without understating the business impact
  • Business is not scalable

Who can use this solution?

  • Small to Enterprise level, local or global Limousine , Cab and Tour Operators
  • Companies in the service management industry with the challenge of coordinating several field service personnel
  • Third Party Logistics (3PL) companies having a fleet of vehicles to manage
  • Corporations managing company owned fleet of vehicles including executive jets
  • Companies aspiring for sustainable growth in top line and bottom line with expert advice from trusted advisors with a proven track record
  • Companies aspiring to improve operational excellence by adopting best practices
  • Companies aspiring to expand and serve other regions but constrained due to system / size limitations
  • Companies open to partnering with 9ciphers to manage their business process to retain focus in their core competency

To get additional details on licensing and support models, please click on www.ondemandlimo.com


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